United Airlines - Associate Analyst, Customer Insights & Analytics (Gurugram, India)
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Job Description
United Airlines is seeking an Associate Analyst to extract, analyze, and present data-driven insights that enhance operational efficiency and customer experience. The role involves developing reports, dashboards, and actionable recommendations for leadership and stakeholders.
Key Responsibilities:
- Extract and analyze data from multiple sources to generate insights.
- Develop operational dashboards and reports to monitor key performance metrics.
- Support leadership by preparing presentations with data-driven recommendations.
- Execute data mining and statistical analysis to solve business challenges.
Required Skills:
- Strong analytical skills with attention to detail.
- Experience with SQL, T-SQL, Teradata SQL, and reporting tools like Tableau, Power BI, or Spotfire.
- Excellent data visualization and communication skills.
Preferred Qualifications:
- Bachelor’s or master’s degree in a quantitative field (Mathematics, Statistics, Computer Science, Engineering).
- 0–2 years of experience in analytics, with a preference for airline industry knowledge.
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